Principal Program Manager · Enterprise AI Transformation
Justin T. Neal
I build the AI-enabled infrastructure that makes enterprise transformation actually land.
Not the strategy. Not the vision. The governance, operating cadence, and cross-functional accountability system underneath it — the thing that turns an AI initiative into organizational change.
What I Build
The infrastructure layer between
AI strategy and organizational adoption.
Program Governance
RAID management, workstream design, steering committee cadence, executive alignment.
AI Workflow Infrastructure
Building the AI-enabled systems underneath transformation programs — forecasting, billing intelligence, risk monitoring.
Executive Operating Cadence
Decision-support dashboards, portfolio reviews, and planning cycles that give leadership real-time visibility.
Change Management at Scale
Cross-functional enablement, adoption programs, and the accountability systems that make change stick.
Currently
Leading Path to 7% — a live, COO-visible enterprise AI transformation program.
Five pillars. Six cross-functional workstreams. Direct SVP executive sponsorship. Converting manual, fragmented operations into AI-enabled workflows with measurable productivity and revenue impact — including an AI billing intelligence tool saving 15 hrs/week, an AI forecasting model recovering 40 hrs/week, and a customer AI adoption program built from the ground up.
Read the Full Case Study →Enterprise Experience