About

Justin T. Neal

Principal Program Manager · Enterprise AI Transformation

Justin T. Neal

I build the program infrastructure that makes enterprise AI transformation actually land. Not the strategy — the operating system underneath it. The governance, the cross-functional accountability, the adoption cadence, and the AI-enabled workflows that convert an initiative from a slide deck into measurable organizational change.

I've been doing this work for 15 years — I just didn't always have the right name for it. At VMware, I built the governance structure for a $61B acquisition. At IBM, I ran transformation programs across 9 business units and 250+ products. Now at Egnyte, I'm leading Path to 7% — a live, COO-visible, five-pillar AI transformation program that's converting five fragmented business functions into AI-enabled workflows with real, measurable impact.

I attended All Things AI 2026 in Durham last week. A speaker described the core failure pattern of enterprise AI initiatives from stage: companies start with the technology instead of the friction. They ask "what AI tools should we buy?" instead of "where are people working slow, fragile, dependent on heroics?" That's the exact problem I built Path to 7% to solve — before anyone said it from a stage.

I'm based in Holly Springs, NC. MBA candidate at NC State (Poole College of Management, STEM-designated, Digital Transformation focus). Vetted by Toptal for enterprise program management engagements.

Core Competencies

·Enterprise AI Transformation
·Program Governance & Workstream Design
·AI-Enabled Workflow Infrastructure
·Post-Acquisition Integration
·Executive Operating Cadence
·Cross-functional Change Management
·NRR/GRR Forecasting
·RAID Management
·Lifecycle Segmentation
·Agile / Scrum (CSM)

Tools & Platforms

Jira · Confluence · Gainsight (Certified) · Salesforce · SQL · Power BI · Tableau · Outreach · HubSpot

Recognition

2020

Gainsight GameChanger Award

Experience Maker Category · IBM

Recognized for transforming IBM's customer operating model across 9 business units.

2022

Manager's Choice Award

VMware

Recognized for cross-functional program leadership during the Broadcom acquisition transition.

2019

Manager's Choice Award

IBM

Recognized for SaaS lifecycle program design and execution.

Speaking & Thought Leadership

2026All Things AI ConferenceDurham, NC
Enterprise AI Transformation
2025Matik Digital + CS SummitVirtual
AI-Enabled Program Design
2025Success Panda LinkedIn LiveVirtual
CS to PM Transition & Transformation
2023Gainsight PulseDigital Strategies Track
VMware's Digital Program Toolkit

Education

MBA (In Progress, exp. 2027)

NC State University, Poole College of Management

STEM-Designated · Digital Transformation Focus

M.S. Data Marketing Communications

West Virginia University

B.S. Communications – Public Relations

East Carolina University

Building enterprise AI transformation infrastructure?

I'd welcome a conversation about what you're building and where the execution layer gets hard.

Get In Touch