Case Studies
Program Work
Enterprise programs at VMware, IBM, and Egnyte — post-acquisition integration, AI transformation, and retention operating model design at scale.
PE-Backed Enterprise SaaS Co.2025–PresentFlagship
Building the AI-Enabled Infrastructure That Makes Enterprise Transformation Land
AI Transformation · CX Retention · 5-Pillar Enterprise Program
VMware (Broadcom)2021–2024
Designing Program Governance for a $61B Acquisition — 12,000+ Enterprise Accounts
Post-Acquisition Integration · Governance Design · $61B Transaction
IBM2018–2020
Transforming IBM's Customer Operating Model Across 9 Business Units, 250+ Products
SaaS Transformation · Lifecycle Design · AI-Enabled Customer Engagement